The Credibility Crisis

Simon Schafstall

Simon Schafstall

Simon Schafstall

Mar 9, 2025

Mar 9, 2025

Mar 9, 2025

The decision between custom and off-the-shelf solutions is one of the most crucial choices businesses face when investing in digital products. Understanding the implications of each option can significantly impact your project's success, budget, and long-term sustainability.

The decision between custom and off-the-shelf solutions is one of the most crucial choices businesses face when investing in digital products. Understanding the implications of each option can significantly impact your project's success, budget, and long-term sustainability.

The decision between custom and off-the-shelf solutions is one of the most crucial choices businesses face when investing in digital products. Understanding the implications of each option can significantly impact your project's success, budget, and long-term sustainability.

The decision between custom and off-the-shelf solutions is one of the most crucial choices businesses face when investing in digital products. Understanding the implications of each option can significantly impact your project's success, budget, and long-term sustainability.

Trust, Brands, and the Meaning of Images in an AI-Generated World

Last week, I shared a simple photo of a flower on LinkedIn. Not just any flower—a real one I photographed with my iPhone while walking through Weggis, Switzerland. A moment captured on a sunny spring day, with silver sparkles on the lake and that unmistakable scent of new beginnings. The response was overwhelming, touching on something that's been increasingly on my mind: the vanishing distinction between authentic human content and AI-generated imagery.

Why This Matters Now

I'm writing this expanded blog post because we've reached a critical inflection point. AI has finally achieved the capability to generate imagery indistinguishable from reality. Not just "good enough" or "impressive for AI" but truly indistinguishable. This isn't about technical fascination—it's about the profound implications for how we connect with visual content.

The Human Element: Beyond Pixels

That flower I photographed in Weggis isn't just a visual representation of a plant; it's a moment in time, connected to temperature, scent, light, and personal memory. The image serves as a bridge to lived experience.

Historically, even heavily edited or staged commercial photography maintained this tenuous connection to reality. The model in the perfume advertisement was a real person who stood before a camera. The tropical beach in the travel brochure was a place you could actually visit. These images carried an implicit promise: "This exists somewhere in the world."

The Erosion of Visual Trust

AI-generated imagery severs this connection. The perfect sunset, the immaculate product shot, the aspirational lifestyle image—all can now be conjured without a single camera click or real-world referent. This creates a peculiar kind of visual inflation where the abundance of flawless imagery diminishes its value and impact.

As Adolf Loos suggested with ornament, AI-generated beauty without substance risks becoming mere decoration—technically impressive but experientially hollow. I find myself wondering whether we'll continue to emotionally invest in imagery we know has no connection to lived reality.

Will We Continue to Care?

The research I've been following suggests a nuanced answer. Several trends are emerging:

  1. Authenticity Premium: Content with verifiable human origins is beginning to command greater attention and engagement, particularly among younger demographics who have grown up in an environment saturated with digital manipulation.

  2. Trust Bifurcation: We're developing a two-tier system of engagement—appreciating AI imagery for its aesthetic qualities while reserving deeper emotional investment for content with proven human provenance.

  3. Context Sensitivity: The importance of human authorship varies significantly by context. For functional imagery (product illustrations, informational graphics), AI generation raises few concerns. For content intended to forge emotional connections, the human element remains critical.

Brand Implications

For brands—including my own—this presents both challenges and opportunities:

  1. Transparency Imperative: Brands that clearly distinguish between AI-generated and human-created content are building stronger trust relationships. The deception is often more damaging than the use of AI itself.

  2. Humanized Integration: Successful brands are finding ways to incorporate AI-generated content within human frameworks—using AI as a creative tool guided by human intention rather than a replacement for human creativity.

  3. Provenance as Value: Some brands are beginning to emphasize the human origins of their visual content as a differentiator, similar to how artisanal production has become a premium feature in physical goods.

The Future Landscape

As I navigate this evolving relationship with images, several possibilities emerge:

  1. New Visual Literacy: Just as we learned to read different film stocks or recognize photographic styles, a new visual literacy is developing that can detect and interpret AI-generated content.

  2. Hybrid Aesthetic: The boundary between human and AI creation is blurring into a collaborative space where human direction guides AI execution.

  3. Return to Raw: In reaction to AI perfection, I'm seeing growing appreciation for visibly imperfect human-created content that carries the marks of its making.

The question "will we care?" ultimately depends on what we're asking ourselves to care about. If we're asking whether we'll differentiate between a technically perfect AI-generated image and a technically perfect human-created image, the answer might increasingly be "no."

But if we're asking whether we'll continue to value the human story, intention, and experience behind visual content—the evidence suggests we will. The challenge for brands isn't merely creating beautiful images but maintaining the authentic connections those images once represented.

My flower from Weggis matters not because it's visually superior to an AI-generated flower, but because it carries the weight of experience. In a world of perfect simulacra, that human connection may be the most valuable currency of all.

What do you think? Will we continue to value human-created imagery as AI-generated content becomes indistinguishable from reality? I'd love to hear your thoughts in the comments below.

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